Answers to Your Cleaning Service Questions
Frequently Asked Questions
How often should I schedule recurring cleaning service?
Most clients choose weekly, bi-weekly, or monthly visits based on household size, pets, and lifestyle. We'll help you find a schedule that keeps your home consistently fresh without overpaying for visits you don't need.
Do I need to be home during the cleaning?
No. Many of our clients provide access instructions and go about their day while our trained, background-checked team takes care of the cleaning.
Do you bring your own cleaning supplies and equipment?
Yes. Our teams arrive fully equipped with professional-grade cleaning supplies and equipment, so there's nothing you need to provide.
What's included in a deep cleaning service?
Our deep cleaning covers baseboards, vents, inside appliances, grout, and other detailed areas that routine cleanings don't always reach, giving your home a thorough refresh.
Can you clean my home before or after a move?
Absolutely. Our move in and out cleaning service gets a home completely spotless for new occupants, covering cabinets, closets, floors, and every overlooked corner.
Do you offer cleaning for offices and commercial spaces?
Yes. We provide recurring commercial cleaning and janitorial services tailored to your business hours, keeping offices, retail spaces, and facilities consistently clean.
Can you remove pet stains and odors from carpets?
Yes. Our pet odor and stain treatment targets the source of the problem, restoring carpets and upholstery to a fresh, clean condition.
How often should carpets and upholstery be professionally cleaned?
We recommend professional carpet and upholstery cleaning every six to twelve months to remove built-up dirt, allergens, and stains that everyday vacuuming can't reach.
Do you offer hardwood floor cleaning and refinishing?
Yes. We use gentle, effective methods to clean, protect, and refinish hardwood floors without damaging their finish.
Is your team insured and background checked?
Yes. As a family-owned business with over 30 years of experience and 270+ five-star reviews, we take trust seriously. Every team member is trained, background-checked, and committed to treating your space with care.